Privacy Policy

Last updated October 3, 2026 (v2)

This policy explains what E-Motion Chat ("we", "us"), operated by ForwardOnly LLC, a Wyoming limited liability company, collects and why. Short version: you're anonymous by default, we only use your approximate area, your mood journal never leaves your phone, and you can delete everything at any time.

What we collect

• Account: an anonymous account ID, the nickname you choose, your language preferences, and, if you use Sign in with Apple, an Apple-provided identifier (we never see your Apple ID password).
• Profile (optional): a short bio and up to 4 photos. Photos stay private until you and a chat partner both tap Reveal, unless you turn off "Stay anonymous."
• Your Motion: the topics you pick, an optional line and photo, and your role (talk/listen). Motions expire automatically (8 hours on the free plan, longer with Plus).
• Approximate location: when you allow it, we round your location to roughly half a mile (about 800 m) on your phone before it's sent, and round it again on our servers. Your exact location is never stored or shown. If you turn on "Available to listen," your rounded area is stored privately to send you nearby alerts and is never shown to anyone.
• Messages and media: text, photos, and voice messages you send in chats, so the people you're talking with can receive them.
• Calls: voice and video calls are relayed in real time by our calling provider and are not recorded.
• Safety data: blocks, reports you file, and private kindness ratings (others only see your average).
• Purchases: whether you have E-Motion Plus, verified with Apple. We never see your payment details.
• Device token: to send notifications you've allowed. Notifications never include message text.
• Anonymous usage stats: counts of actions like "opened the app" or "posted a Motion", so we can improve the app. They contain no account id, location or message content, and the random id attached to them changes every day. Kept for 90 days.
• Device check: Apple App Attest confirms the app is genuine on a real device, to keep bots out. It doesn't identify you.

What stays on your phone

• Your mood journal and check-ins are stored only on your device. We can't see them.
• Chat translation runs on your device using Apple's Translation framework; your messages aren't sent to a translation service.

How we use it

To run the app: show Motions on the map, match people with similar topics, deliver messages and calls, send notifications, keep the community safe (moderation, spam limits, bans), and provide E-Motion Plus. We don't sell your data, we don't show ads, and we don't use your conversations to train AI models.

Who can see what

• Other people see your nickname, initials, Motion, rating average, languages, bio, and a rounded distance, never your exact location.
• Only the people in a chat can read it. When someone reports a chat, our moderators can see the most recent messages of that chat to review the report.

Service providers

We use Supabase (database, storage, and servers, hosted in the United States), LiveKit (real-time calls), and Apple (sign-in, notifications, and payments). They process data only to provide their service to us.

How long we keep it

Motions expire automatically. Your account, profile, photos, and chats are kept until you delete them or your account. Deleting your account (Profile → Delete account) permanently erases your profile, Motion, photos, chats you're part of, and ratings. Reports may be kept for up to 2 years for safety reasons, without your profile.

Your rights

You can view and edit your profile in the app, delete your account at any time, and email emotionchatsupport@forwardonlyllc.com to request a copy of your data or ask privacy questions. Depending on where you live (for example, the EU, UK, or California), you may have additional rights to access, correct, delete, or restrict use of your data, and to complain to a regulator.

Age

E-Motion Chat is for people 18 and older. We delete accounts we learn belong to someone under 18.

Security

Data is encrypted in transit, access is restricted by row-level security, and photos are stored privately. No system is perfectly secure, so please don't share anything you wouldn't want others to know.

Changes

If we make important changes, we'll update this page and let you know in the app.

Contact

ForwardOnly LLC · emotionchatsupport@forwardonlyllc.com